Frequently Asked Questions

Service & Repair FAQs

How long does a car service take?


The duration of a car service can vary based on the specific tasks required. Typically, a standard service can take between 1 to 3 hours. We provide an estimated completion time when you book your service, ensuring you’re informed and can plan accordingly.

The cost of servicing your car depends on factors such as the make and model, age, and the type of service needed. Parts quality and availability also play a role. For an accurate quote, please contact our staff when booking your service, and we’ll provide an estimate based on your vehicle’s specific needs.

It’s generally recommended to service your car every 6 months or 10,000 kilometers, whichever comes first. However, refer to your vehicle’s logbook and owner’s manual for manufacturer-specific guidelines. Factors like car age, make, model, and usage can affect service frequency.

A full car service at Cooper Automotive includes comprehensive checks and adjustments such as:

  • Operation of brakes and steering alignment
  • Battery condition
  • Suspension
  • Cooling system
  • Tyres, lights, and exhaust
  • Filter replacement and change of engine oil
  • Coolant and hydraulic fluid levels
  • Ensuring your engine is tuned to run at optimum condition
Cooper Automotive services all vehicle makes and models, with specialised expertise in brands like Toyota, Ford, Holden, Mazda, Subaru, Hyundai, Kia, and Mitsubishi.

Cooper Automotive services all vehicle makes and models, with specialized expertise in brands like Toyota, Ford, Holden, Mazda, Subaru, Hyundai, Kia, and Mitsubishi.

Common signs your car may need servicing include unusual noises, decreased fuel efficiency, warning lights on the dashboard, and changes in handling or braking performance. If you notice any of these issues, it’s best to book a service appointment promptly.

Yes, you can easily book a service appointment online through our website. Simply fill out the booking form with your details and preferred date and time, and we’ll confirm your appointment as soon as possible.

We understand the inconvenience of being without your car. That’s why we offer courtesy cars, subject to availability. Please request a courtesy car when booking your service to ensure we can accommodate your needs.

In case of a breakdown, call Cooper Automotive’s roadside assistance for immediate help. We recommend keeping our contact details handy in your vehicle. Our team will guide you through the process and arrange for your car to be towed to our Service Centre if needed.

Cooper Automotive offers professional, reliable, and comprehensive car services with a commitment to quality and customer satisfaction. Our experienced technicians use the latest diagnostic equipment and genuine parts to ensure your vehicle receives the best care. Plus, with our ‘Repaired Right or It’s Free’ guarantee, you can trust us to get the job done right the first time.

Yes, Cooper Automotive is fully equipped to service and repair electric vehicles (EVs) and hybrids. Our technicians are trained in the latest EV and hybrid technologies, ensuring your vehicle receives the specialised care it requires. Whether it’s routine maintenance or more complex repairs, we’ve got you covered.